Our phone secretaries: Jinny, Lisa, and Ginny answer your phone calls from 8:30 AM - 12 PM and 1 PM - 4:30PM.  They can help you make or change an appointment or take messages regarding prescription fills, referrals, diagnostic tests, and medical or office policy questions or concerns.  

Karen greets you when you enter and is happy to assist you with checking-in for your appointment.  She will ask you to verify that we have the correct insurance information, address, and phone numbers.

Our nurses Lisa, Jayme, Debbie, andThalia are always happy to meet your needs. When you are in the office they are available to help you with your forms, medication refills and answer your questions. 

Jennifer faciliates the check out process.  During this time, you can pay your bill or co-payment, schedule appointments, and get information about referrals or further diagnostic testing.

Cheri, Diana, and Jeanette (not pictured) take care of our billing and insurance claims. They do their best to keep up with your updated insurance information and the changing insurance requirements. You can reach them at 225-1700 ext. 231 or 218. If you have questions you may also E-Mail her at Dianac@ridgewoodmed.com .

Vivian obtains referral and prior authorization numbers from your insurance company when needed.

Karen H. coordinates the release of medical records when you request it and facilitated obtaining prior records for new patients.  She also handles Workman's Comp and non-health insurance claims.   She can also be found answering phone calls with the phone secretaries or preparing patients for their visits with the nurses at times as well!

Roselle helps coordinate your care in many different ways.  She helps file your reports and results into the charts and prepares charts for visits or if you call the office.  She can also be found at the check out window to faciliate your check out process.

Loreen keeps our filing and medical recordds up to date.  She ensures that your chart has all of the correct information filed properly and that the chart is easy to located when needed.